Privacy Policy Effective Date: 27-01-2025 Welcome to Royal Braids ("we," "our," "us"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website https://www.royalbraids.nl and use our services. 1. Information We Collect When you book an appointment or interact with our website, we may collect the following types of personal information: Personal Information: Full Name Email Address Phone Number Appointment Date & Time Service Preferences Any additional information you provide in our forms Technical Information: IP Address Browser Type Device Information Cookies and Usage Data 2. How We Use Your Information We use your personal information for the following purposes: To schedule and confirm your appointments. To send booking confirmations and service reminders via email or SMS. To respond to your inquiries and customer support requests. To personalize your experience on our website. To comply with legal obligations. 3. Sharing Your Information We do not sell, trade, or rent your personal information. However, we may share your data with third parties under the following conditions: Service Providers: Trusted partners (e.g., email services, payment processors) who assist us in operating our business. Legal Compliance: When required by law, court orders, or government requests. Business Transfers: In the event of a merger or acquisition. 4. Data Security We take reasonable precautions to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Security measures include: SSL encryption for secure data transmission. Restricted access to personal data within our organization. Regular security reviews of our systems. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security. 5. Your Rights You have the right to: Access, update, or delete your personal information. Withdraw consent to marketing communications at any time. Request a copy of the data we hold about you. File a complaint with a data protection authority if you believe your rights have been violated. To exercise these rights, please contact us at info@royalbraids.nl. 6. Cookies Policy We use cookies to improve your browsing experience. Cookies are small files stored on your device that help us analyze website traffic and personalize content. You can manage or disable cookies through your browser settings. 7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies when visiting them. 8. Retention of Your Information We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. 9. Changes to This Privacy Policy We may update this policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically. 10. Contact Us If you have any questions or concerns regarding this Privacy Policy, you can contact us at: Royal Braids Website: https://www.royalbraids.nl Email: info@royalbraids.nl