Terms of Service
Effective Date: 27-01-2025

Welcome to Royal Braids! These Terms of Service ("Terms") govern your use of our website https://www.royalbraids.nl and our services. By accessing our website and using our services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. Services Provided
We provide professional hair braiding and styling services, including but not limited to:

Braiding consultations
Hairstyling appointments
Aftercare recommendations
All services are subject to availability and may require prior booking through our website.

2. Appointment Booking and Cancellation Policy
Booking:
Customers can book appointments via our website or by contacting us directly. A confirmation email will be sent upon successful booking.

Cancellations:
We require at least 24 hours' notice for appointment cancellations. Cancellations made within this period may incur a fee.

Late Arrivals:
If you arrive late for your appointment, we may need to reschedule or adjust the service duration.

No-Shows:
Failure to attend an appointment without notice will result in full charges for the missed session.

3. Payment Terms
Payment for services must be made in full at the time of your appointment unless otherwise agreed upon.
We accept payments via cash, bank transfers, and select online payment methods.
Prices are subject to change at any time without prior notice.
4. Client Responsibilities
By using our services, you agree to:

Provide accurate and current personal information for appointments.
Follow the care instructions provided by our stylists.
Inform us of any medical conditions, allergies, or sensitivities that may affect the services provided.
5. Refunds and Complaints
Refunds are not provided for completed services; however, if you are dissatisfied with your experience, please contact us within 48 hours of your appointment for possible adjustments.
Complaints can be directed to info@royalbraids.nl for resolution.
6. Use of the Website
You agree to use our website in accordance with applicable laws and not to:

Use the website for fraudulent purposes.
Post or transmit harmful content such as viruses or malicious code.
Attempt unauthorized access to our systems.
7. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, store, and process your data.

8. Intellectual Property
All content on our website, including logos, images, and text, is owned by Royal Braids and is protected under copyright laws. You may not use, copy, or reproduce our content without written permission.

9. Limitation of Liability
We strive to provide high-quality services; however, we are not liable for:

Any damage or injury resulting from services received.
Loss of personal items during appointments.
Events beyond our reasonable control (e.g., weather conditions, technical failures).
10. Changes to These Terms
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of our services constitutes acceptance of the updated Terms.

11. Contact Us
If you have any questions regarding these Terms of Service, please contact us at:

Royal Braids
Website: https://www.royalbraids.nl
Email: info@royalbraids.nl